All Nippon Airways Co. Ltd, Japan shifts its PBX systems to the cloud.
Challenges: Due to an aging PBX system, the company wanted to review its voice infrastructure from a cost and function perspective, and to establish a new working style that is not limited by time or location.
Solution: Introduced a cutting-edge voice service platform based on Arcstar UCaaS that integrates functions including a web directory and MDM.
Benefits: A cloud-based voice platform supporting multiple carriers and devices allowed the company to accelerate the transition to the new working style and reduced annual costs by approximately 400 million yen.
McDonald’s Franchisee Lowers Phone Bill 35% and Achieves Highest Regional Uptime with Hosted VoIP.
In 2010 McDonald’s franchisee decided to switch to advanced & robust communication system for 20 of their restaurants in USA.
Although phone service for the franchisee’s 20 restaurants was being hosted by a local Internet Service Provider (ISP), costs were out of control and downtime was a constant problem.
With the service contract about to end, the McDonald’s franchisee asked the consultant looked for a replacement system.
Analyzing McDonald’s requirement, consultant suggested the idea of a hosted solution that would help McDonald’s keep their TCO [total cost of ownership] down.
Since switching to hosted solution, McDonald’s phone costs have gone down 35%, which is less than half the cost of traditional landline service.
Downtime has also been dramatically reduced.
Hosted IP communication solution offered easy-to-use, web-based system administration features, which enabled McDonald’s to configure phone features for the restaurants.
The idea of a Hosted IP communication solution turns out to be an Amazingly Reliable Phone System that “Just Works” for McDonald’s.